RECEIPT DECODED

Support

Need a hand with Receipt Decoded? Contact the support email below. Describe what happened and your app version; avoid including payment or personal information.

Taking a useful photo

Place the receipt flat in good light. Include the whole receipt, keep prices in focus, and avoid glare. Long receipts can be scrolled and zoomed in the original-photo view. Cover personal information before submitting if you do not want it processed.

Understanding a result

A repeated product is a candidate, not a confirmed mistake. Tell the app how many you bought. Related fees and readable discounts are included when they can be linked; tax adjustments are not estimated. Check the printed descriptions and amounts, and ask the retailer to verify a possible error.

When a check fails

Check your connection, try again, or choose a clearer photo. If the service is temporarily busy or its usage limit is reached, wait and try later. Some currencies or ambiguous amounts may need manual review. No purchase is required to retry.

Your privacy

There are no accounts or stored receipt history. Clear the current receipt in the app to remove its temporary copy and result. Our Privacy Policy explains external AI processing and provider retention.